
This season introduced the main characters, and established the general plot, which revolves around Michael Scott, regional manager of the Scranton branch office, trying to convince the filmmakers of the documentary that he presides over a happy, well-running office. Meanwhile, sales rep Jim Halpert finds methods to undermine his cube-mate, Dwight Schrute; receptionist Pam Beesly tries to deal with Michael's insensitivities and flubs; and temporary employee Ryan Howard is acting mostly as an observer of the insanity around him.

Pilot
A documentary crew arrives at the offices of Dunder Mifflin to observe the employees and learn about modern management. Manager Michael Scott tries to paint a happy picture, while sales rep Jim fights with his nemesis Dwight and flirts with receptionist Pam.

Diversity Day
A consultant arrives to teach the staff about tolerance and diversity but Michael insists on imparting his own knowledge. Meanwhile, Jim struggles to keep hold of a lucrative contract extension.